AI Customer Support System

Your customers get
answers at 2am too.

We build and train an AI support agent that lives on your website and WhatsApp — answering questions instantly, resolving common issues on its own, and handing off to your team only when a human is genuinely needed.

Susan · Support
Online now
Do you work with international clients?
Yes! We ship nationwide within 3-5 business days. Want me to check delivery time for your area?Answered instantly
Yes please, I'm in Abuja
Abuja deliveries usually take 2 business days. I've also noted your interest — would you like a rep to follow up with a discount code?Lead captured automatically
24/7
always answering,
never offline
<5s
average first
response time
1
agent trained on
your business only
Live
handoff to your team
when it matters
What it does

A support agent trained on
your business, not a generic script.

We feed it your FAQs, policies, product details, and tone of voice — then it handles the repetitive questions so your team can focus on the conversations that actually need a person.

Instant Answers

Responds in seconds, any time of day, to pricing, hours, availability, order status, and every other question customers ask most.

Multi-Channel

Works on your website chat widget and WhatsApp from the same brain, so customers get consistent answers wherever they reach out.

Smart Human Handoff

Recognises frustration, complex complaints, or sales-ready conversations and routes them straight to your team with full context.

Lead Capture Built In

Every conversation is a chance to capture a name, number, or interest — logged automatically so no prospect slips away.

Trained On Your Content

Learns from your FAQs, product catalogue, and policies — so its answers are accurate to your business, not generic filler.

Conversation Insights

See what customers actually ask most, spot gaps in your FAQ, and keep improving the answers your business gives every day.

See it in action

Watch Susan handle a real conversation

An unscripted 60-second look at our AI support agent answering pricing questions, adapting pricing to the visitor's location, and capturing their contact details — live on our own site.

How we build it

Live in about a week —
not months of setup.

A focused process so your agent is answering real customers fast, then keeps improving from there.

Discovery
We gather your FAQs, policies, product info, and the tone you want it to speak in.
Training
We train the agent on your content and set up escalation rules for when it should hand off to a human.
Testing
We run real customer scenarios past it and refine answers until it's accurate and on-brand.
Go live
Deployed to your website and WhatsApp, with monitoring so we can keep tuning it after launch.
The honest comparison

Why a trained agent beats a
generic chatbot plugin.

Plenty of chatbot widgets exist. Most frustrate customers instead of helping them.

  Generic chatbot plugins
Answers from a generic script, not your actual business
No idea when to hand off to a real person
Loses leads once the chat window closes
One channel only, disconnected from WhatsApp
Never improves without manual reconfiguration
  TheBrill Digital AI agent
Trained on your FAQs, policies, and tone of voice
Recognises when to escalate to your team, with context
Captures leads and interest automatically, every time
One agent, working across website and WhatsApp
Reviewed and refined based on real conversations
Pricing

Simple pricing,
no long-term lock-in.

One package, fully set up and trained on your business.

SETUP + FIRST MONTH
AI Customer Support System
$800/ first month
Then just $200/month after that
  • Full setup and training on your FAQs, products, and policies
  • Website chat widget + WhatsApp integration
  • Custom conversation flows and escalation rules
  • Automatic lead capture on every conversation
  • Human handoff routing to your team
  • Ongoing monitoring, tuning, and monthly reporting
Book free consultation
Common questions

What people ask before
getting started.

What happens when it doesn't know the answer?

It says so honestly and routes the conversation to your team instead of guessing. We set the escalation rules together during setup so nothing important falls through the cracks.

Do I need existing FAQs written down?

It helps, but it's not required. If you don't have documented FAQs yet, we'll work with you during discovery to pull them together from how you currently answer customers.

Can it work alongside my existing team?

Yes — that's the point. It handles the repetitive, high-volume questions and hands the rest to your team with full context, so your people spend time where it matters most.

What's included in the $200/month after the first month?

Ongoing hosting, monitoring, and monthly tuning based on real conversations, plus support if you need to update its answers as your business changes.

Can I see it working before I commit?

We're building a live interactive demo for this page. Until it's ready, book a free consultation and we'll walk you through a working example live on the call.

  Free consultation - No obligation

Ready for a support agent
that never sleeps?

Book a free 30-minute consultation. We'll show you a working example, map out your FAQs, and give you a clear setup timeline — no pressure, no sales pitch.

Live in about a week Trained on your business Website $200/month after setup
Chat with us